MOVING FORWARD
THE BLOG FOR BUSINESS TRAVEL PROFESSIONALS
Travel Talks – Wellbeing
Discover how to keep your corporate travellers happy and healthy while they’re away on business. In this Travel Talks episode, we explore exactly what Traveller Wellbeing actually is, why it’s so important to both employees and employers, and we present a host of easy to adopt strategies for healthier business trips.
What Does Good Customer Service Look Like?
What does good customer service look like? For Gray Dawes, travel management isn’t just about our award-winning technology or access to comprehensive travel content – even if these are vitally important to a travel programme. In this article, we spoke to our very own Julie Hamstead-Wallis, an experienced Operations Manager, about what makes good customer service, the importance of building rapport, and how Gray Dawes goes the extra mile to help our clients get the most out of their travel.
The Art of Business Networking Worldwide
Networking is more than just handing out business cards and hoping for the best. What works in New York might fall flat in Tokyo. A firm handshake may seal a deal in Germany, but in the Middle East, it’s the trust built over coffee and conversation that truly matters. In this guide to better international networking we help you build more meaningful and longer lasting connections—no matter where your business takes you.
Singapore: A Business Traveller’s Guide
Are you planning on travelling to Singapore for work? In this comprehensive guide to the city-state for business travellers, we delve deeper into navigating its unique corporate landscape, offer our top tips for getting around, and pick out our top 3 things to see or do to make your trip unforgettable.
The Blended Travel Trend Explained
Blended travel – often referred to by the portmanteau “bleisure” (business + leisure) – is the art of combining work trips with personal leisure activities. But how does blended travel work? What are the benefits for both employees and employers? And what challenges might you face if you decide to include bleisure in your travel policy? We explore all of these questions and more in this comprehensive guide to the growing trend.
International Women’s Day 2025
Women are integral to the success of Gray Dawes. You only need to look as far as our CEO, Suzanne Horner, as proof of that fact. In this article we asked some of our amazing female staff what advice they would give to other women looking to break into the business travel industry or forge a new career.
Top Insights from the ITM Trending Event 2025
The Institute of Travel Management (ITM) have released their 2025 Trending report which explores the priorities and expectations of business travel buyers and suppliers for the year ahead. In this article, we take a look at the key takeaways from the report and find out how they might shape the future of the industry over the next 12 months.
A Day in the Life of a Data Science Engineer
With a career in Data Science that started in the supply chain industry and blossomed in the world of business travel, Karan Pandya knows a thing or two about the technical intelligence behind great companies. From researching new technology to solving global business problems with the power of data, Karan has a genuine passion for Data Science and a love for all things machine learning and AI. In this article, we chat with Karan about his day-to-day responsibilities as a Data Science Engineer at Gray Dawes Travel, his ultimate career highlights, and what it takes to work in Data Science.
Sports Ask the Experts Ep.01: How to Create a Sustainable Sports Travel Programme
Want to learn how your organisation can build a greener sports travel programme? Watch our Head of Sports Operations, Jonathan Hutton, and special guest Josh Rudd, Diversity, Inclusion, and Social Responsibility Manager at Aquatics GB, discuss the important questions surrounding sustainability in sports travel in episode 1 of our Ask the Experts webinar.
6 Ways to Get the Most Out of Your Account Manager
Your travel management company (TMC) Account Manager is more than just a point of contact – they’re a strategic partner dedicated to helping you achieve your goals. In this article, Dan Fido, Enterprise Account Manager at Gray Dawes, explores the top 6 ways you can make the most of your account manager.
Istanbul: A Business Traveller’s Guide
Are you planning on travelling to Istanbul for work? In this comprehensive guide to Istanbul for business travellers, we delve deeper into navigating the city’s unique corporate landscape, offer our top tips for getting around, and pick out our top 3 things to see or do to make your trip unforgettable.
Travel Talks – 2025 Trends & Predictions
Join our MD of Europe, Dave Bishop, and Group Marketing Director, John Cooper, as they discuss what will influence corporate travel management in 2025. Dave and John also offer a few tips on how to elevate your business travel experience in the year ahead.
The Fast Track to Sustainable Travel
We recently caught up with our friends at Avanti to talk to us all about their new fleet of trains, their sustainable travel innovations, and their new 1st class lounge at Glasgow Central
BA Launches New British Airways Club
On 01 April 2025, BA are launching British Airways Club – a new loyalty programme that has been designed in response to the continually evolving “needs and reasons for travelling” of its fliers. In this article, we give a rundown of everything you need to know about the new scheme, including how to earn Tier Points.
A Day in the Life of a Global Bid Manager
With a career in bid writing that blossomed in the car rental and TMC space, Kelly Hills knows exactly what makes the travel industry tick. From preparing beautifully crafted bids to attending webinars and learning about the future of travel, Kelly has a genuine passion for her work and a love for writing. In this article, we chat with Kelly about her day-to-day responsibilities as a Global Bid Manager at Gray Dawes, her ultimate career highlights, and what it takes to work in the Bids team.
Manama: A Business Traveller’s Guide
Are you planning on travelling to Manama for work? In this comprehensive guide to Manama for business travellers, we delve deeper into navigating the city’s unique corporate landscape, offer our top tips for getting around, and pick out our top 3 things to see or do to make your trip unforgettable.
Gray Dawes Selected as Exclusive International Travel Partner of World Curling
Gray Dawes are proud to have been selected as the exclusive international travel partner of World Curling – the governing body of the thrilling Olympic winter sport – for the next two-years. We are also thrilled to be named the official sponsor of both the 2026 and 2027 World Junior Curling Championships.
United Airlines – A Force For Good
We recently caught up with our friends at United Airlines to learn what they’ve been up to and discover all their new products, services and innovations. What we found out is that United Airlines really is a force for good. They are building the future of sustainable flight, diversifying their flight deck, and reimagining the entire flying experience to better serve the business traveller.
Everything You Need to Know About the Electronic Travel Authorisation Scheme (ETA)
In this article, we take a deeper look at ETAs and provide you with a rundown of everything you need to know ahead of the official rollout starting in 2025.
Gray Dawes Named Official Travel Supplier of E1
We are proud to have been selected as the official travel supplier of the UIM E1 World Championship – the world’s first electric race boat series. Our three-year contract with E1 means that we will provide our specialist travel services as the first-of-its-kind championship embarks on its second season in 2025.
Doha: A Business Traveller’s Guide
Founded in the 1820s, Doha is a city that defies its youth. Once a thriving pearl diving hub on the country’s eastern coast overlooking the Persian Gulf, the nation’s capital has rapidly evolved. For business travellers, Doha is a city awash with opportunities. In this comprehensive guide to Doha for business travellers, we delve deeper into navigating the city’s unique corporate landscape, offer our top tips for getting around, and pick out our top 3 things to see or do to make your trip unforgettable.
Travel Talks 15 – EDI in Business Travel
In this episode of our popular Travel Talks series, we explore what corporates need to consider as part of their travel programmes and policies, to ensure their efforts are hitting the right mark and not just a tick-box exercise when it comes to EDI. Join our Diversity & Inclusion Manager, Brit Clayton, as she chats with Gray Dawes Travel’s VP of Global Sales, Julian Munsey, about the emotive and often personal topic of equality, diversity and inclusion in business travel management.
Elevate Your Corporate Travel with Qatar Airways
We recently caught up with our friends at Qatar Airways to talk about their Qsuite space, their exclusive benefits & rewards, and the unique experience they offer business travellers. We also take a look at its award-winning Business Class, luxurious lounges, and expansive global network of over 170 destinations, Qatar Airways redefines the air travel experience.
6 Business Travel Problems That Can Be Solved by Data
In business travel, as in other industries, data is more than a synonym for spools of numbers and stuffy graphs. It is a force that can be channelled to identify trends to save you money on fares, pinpoint travel preferences, or help you make more sustainable choices. In this article, we take a look at 6 problems that can be solved by having access to accurate travel data and how you can start using it to optimise your travel programmes.
New York: A Business Traveller’s Guide
Ask anyone in the street to think of a city and it’s likely the famous New York skyline is the image that forms in their mind. It should come as no surprise. New York has outstripped its status as a city of the world to become a cultural icon. In this comprehensive guide to New York for business travellers, we delve deeper into navigating the city’s unique corporate landscape, offer our top tips for getting around, and pick out our top 3 things to see or do to make your trip unforgettable.
A Day in the Life of a Diversity & Inclusion Manager
With a career in Equality, Diversity, and Inclusion (EDI) that began as a police investigator, Brit Clayton has plenty of stories to tell. From guiding EDI research for the British Psychological Society to raising awareness of conversion therapy at Pride, Brit has a genuine passion for her work and a love for helping people reach their full potential, regardless of age, ability, or way of working. In this article, we chat with Brit about her day-to-day responsibilities as a Diversity & Inclusion Manager at Gray Dawes, her ultimate career highlights, and what it takes to work in the EDI industry.
Australian Expansion
As part of our strategic global growth plans, Gray Dawes Group has acquired the Melbourne based travel management business, Verve Travel And Leisure, including both the business travel division, Verve Travel Management, and the leisure travel retail agency, Bay Travel and Cruise.
Experience the Difference with Singapore Airlines
We recently caught up with our friends at Singapore Airlines to talk about their selection of cabins, their newly refurbished airport lounges, and the experience they bring to business travellers.
The Pioneering Contributions of Black People to Air Travel
The history of black people in aviation reflects a wider struggle for equality, defined by exclusion, systemic racism, and a fight for recognition. In the early days of flight, opportunities for black people to enter aviation were extremely limited. In this article, we take a look at some of the black pioneers of the sky, explore how air travel was a tool of social justice, and glimpse into the future of diversity in the aviation industry.
World Menopause Day 2024
For World Menopause Day 2024, we find out more about the menopause, look into how you can manage the symptoms, and give you all the resources you need to learn more.
SUBSCRIBE TO OUR
AWARD-WINNING NEWSLETTER
Sign up to Moving Forward, the definitive source of the latest news, expert views, and industry insights for business travel professionals from Gray Dawes Travel.
GREATER THAN THE
SUM OF OUR PARTS
We don't just specialise in business travel you know.
We're a part of the Gray Dawes Group, an organisation with specialisms and expertise in many sectors. If you need help planning the holiday of your dreams, or showcasing an event that'll never be forgotten, then we've got you covered.
LET'S TALK
Fill in the form below and we'll get back to you as soon as we can.