The Power of Equality, Diversity & Inclusion in Business Travel
how our diverse and inclusive workforce is inspiring better travelIs DEI the Cornerstone of Success in Business Travel?
At Gray Dawes, we believe that an inclusive workforce in which everyone feels valued is not only a vital cog in the running of a thriving organisation but a good blueprint for providing our clients with better business travel.
We actively support all of our staff to become the best version of themselves. It’s no coincidence that Gray Dawes works better when our people work happier. By providing training opportunities designed to enhance careers and making our working conditions flexible to the diverse needs of our staff, we have created an environment in which everyone feels welcome, respected, and listened to.
But what does this all mean to our clients and business travel at large? It’s true what people say: travel really does broaden the mind. It brings diverse cultures and communities together for the benefit of humanity as a whole. Our ongoing journey towards achieving true diversity in our business has led us to think more about our inclusive travel solutions and how we can ensure that all of our clients feel welcome and valued, no matter their background or destination.
In this article, we explore how focusing on diversity, equality, and inclusion can help make business travel better for all.
Commitment to Action
At Gray Dawes, we recognise that achieving true diversity and inclusion is an ongoing journey. That’s why we are dedicated to setting measurable goals, tracking our progress, and holding ourselves accountable.
Our Vision for Diversity, Equality, and Inclusion (DEI) Transcends the Walls of our Organization.
We aim to foster a culture that embraces diverse perspectives, promotes equity, and drives inclusion across all levels of our organisation and in the services we offer our clients.
It’s simple. Travel brings people together. It helps build relationships between individuals and the understanding between different cultures. This is why we promote diversity and inclusion not only within our organisation but also in the way we provide business travel services. We take the time to understand every one of our clients and travellers on an almost microscopic level. How do they like to travel? What can we do to ensure their individual needs are met so they don’t feel like an afterthought?
By providing our staff with continuous DEI training, they are equipped with the skills that allow them to support people from every walk of life.
We’re committed to continually improving our recruitment processes to ensure they are accessible to all. So, for example, if you’d like to request any of our career advertisements in large print, please contact us.
How Does DEI Make for Better Business Travel Solutions?
MOBILITY
A travel management company (TMC) that understands how mobility issues can affect travel is important. If a traveller relies on a wheelchair to get around, then knowing to secure seats on flights early to ensure they are suitable, arranging appropriate on-the-ground transport, or booking accessible accommodation is crucial.
MENTAL HEALTH
Business travel is not just about getting from A to B. Though it can be rewarding, we understand that hopping on a plane or exploring unfamiliar places can be stressful for some. Ensuring that travel options are inclusive to those who struggle with their mental health and understanding what adjustments can be made to enhance their experience is key to a rewarding trip.
LGBTQ+ COMMUNITY
For LGBTQ+ professionals, travel comes with an extra layer of uncertainty. Though the world is becoming more tolerant, discrimination is yet to be stamped out entirely. Legal restrictions are still enforced in some countries, and personal safety can be a concern for those in the LGBTQ+ community. A TMC that understands these challenges is already one step ahead.
In Conclusion
For business travel to be truly effective and sustainable, it must be inclusive. By considering diversity, equality, and inclusion (DEI) in all aspects of business travel, companies can foster a more welcoming environment, improve employee satisfaction, and ultimately drive business success. DEI in business travel can include:
- Ensuring that accommodations and transportation are accessible to all individuals, regardless of their physical abilities.
- Providing a supportive and understanding environment for employees experiencing mental health challenges.
- Promoting inclusivity and safety for LGBTQ+ travellers through policies and practices that respect their needs.
By prioritising DEI in business travel, TMCs can create a more equitable and fulfilling experience for all employees and the travellers they support each and every day.
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