Solving Travel and Expense Management Challenges

Solving Travel and Expense Management Challenges

Travel and expense management remains a persistent challenge for many organisations. Traveller leakage, policy non-compliance, and fragmented expense processes often create unnecessary costs, administrative burden, and limited visibility over travel spend. These issues not only affect financial control but also increase risk and reduce the overall effectiveness of a managed travel programme.

This guide explores the most common problems businesses encounter when managing corporate travel and expenses and explains how a proactive partnership with a Travel Management Company (TMC) can help solve them. From encouraging adoption of centralised booking tools and enforcing travel policy to integrating modern expense management platforms and improving reporting, the right approach can transform the way your organisation travels – delivering stronger cost control, better data insights, and improved duty of care for your travellers.

Tokyo: A Business Traveller’s Guide

Tokyo: A Business Traveller’s Guide

From the moment you step off the plane, Tokyo announces itself as somewhere unlike anywhere else on earth. From trains that arrive to the second and immaculate streets to a unique business culture built on hierarchy and respect, the capital of Japan is an iconic business travel destination. It is also a city of contrasts. Ancient Shinto shrines stand in the shadows of gleaming skyscrapers, and centuries-old tea ceremonies take place just streets from the Tokyo Stock Exchange. In this comprehensive guide for business travellers, we help you navigate Tokyo’s unique business ecosystem, share practical tips for getting around, and highlight our top 3 things to see or do to make your trip unforgettable.

Getting the Most from Procurement Portals When Selecting Your TMC

Getting the Most from Procurement Portals When Selecting Your TMC

Procurement portals are now a common way to run Travel Management Company RFPs, offering structure and consistency for procurement teams. But when portals are poorly configured, they can unintentionally limit supplier responses, create unnecessary friction, and make it harder to assess what truly differentiates one TMC from another.

Based on extensive experience responding to portal-based RFPs, this guide from Gray Dawes Travel shares nine practical ways travel managers and procurement leads can attract higher-quality responses, improve evaluation, and achieve better outcomes from the process.

What to Do if Your TMC is Acquired

What to Do if Your TMC is Acquired

When your travel management company is acquired, the impact goes far beyond industry headlines. From technology changes and service disruptions to pricing uncertainty and contract implications, a merger can fundamentally reshape your corporate travel programme. This guide helps travel managers understand what’s really changing, the critical questions to ask their TMC, and how to assess whether staying or exploring alternatives makes the most strategic sense. With a clear framework for evaluating technology, service, costs, and stakeholder needs, you’ll be better equipped to protect programme value and move forward with confidence.