5 Ways AI Will Revolutionise Business Travel

#1

Augmented Reality (AR) Aircraft Repair

The recent launch of Apple’s Apple Vision Pro glasses demonstrated the powerful potential of wearable augmented reality (AR) tech. Via heads-up displays and AI-powered queries, users of AR can seamlessly occupy the real and digital realms to reap the benefits of both. Though the technology is still in its infancy, its future as an aircraft maintenance tool is clear for all to see: a fully responsive piece of wearable kit that will help engineers diagnose problems and conduct repairs.

The potential integration of AI object recognition software could take things one step further. Engineers could pinpoint issues in real-time through their AR glasses and be informed of the exact part or tool needed to make a repair. This speeds up the maintenance process, meaning airlines can turn around planes much faster, thus improving flight schedule targets and reducing passenger delays. It also means fewer plane ‘going technical’ on the runway.

The possibilities are endless! 

#3

AI Hotel Check-In and Concierge

When one thinks of AI, it’s hard not to conjure up images of semi-sentient robots. The two ideas seemed intertwined, a semiotic relationship instilled in our cultural consciousness by hundreds of books and movies, even if the idea of a human-thinking machine might seem faintly ridiculous. But as AI continues to develop apace, so too does the possibility of robots with the power to manage the day-to-day workings of hotels.

AI-powered concierges could soon be deployed in hotels to check in guests and deliver room service orders, all while learning an individual’s habits and preferences to ensure their stay is as comfortable as possible. These robot assistants will also be able to give up-to-the-second travel information and answer queries on the fly.

#5

Smart Trips Optimised by AI Learning

What if AI could allow train, car, and flight service providers to unravel the tangle of a traveller’s journey and keep them moving along one, seamless thread. Every stage of a trip could be managed by a single AI assistant, whether through an integrated app or via a chatbot.

A traveler could book a train ticket on an app, the AI assistant will determine whether a rideshare might be necessary upon arrival, and then – depending on traffic conditions, the train’s expected arrival, and individual preferences – will select a car that is most likely to be there on time.

People will no longer need to research routes or transport delays manually; everything will be delivered to their pockets (or AR glasses) in real-time.

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