The Power of Equality, Diversity & Inclusion in Business Travel
how our diverse and inclusive workforce is inspiring better travelIs DEI the Cornerstone of Success in Business Travel?
We actively support all of our staff to become the best version of themselves. It’s no coincidence that Gray Dawes works better when our people work happier. By providing training opportunities designed to enhance careers and making our working conditions flexible to the diverse needs of our staff, we have created an environment in which everyone feels welcome, respected, and listened to.
But what does this all mean to our clients and business travel at large? It’s true what people say: travel really does broaden the mind. It brings diverse cultures and communities together for the benefit of humanity as a whole. Our ongoing journey towards achieving true diversity in our business has led us to think more about our inclusive travel solutions and how we can ensure that all of our clients feel welcome and valued, no matter their background or destination.
In this article, we explore how focusing on diversity, equality, and inclusion can help make business travel better for all.

Commitment to Action
Our Vision for Diversity, Equality, and Inclusion (DEI) Transcends the Walls of our Organisation.
It’s simple. Travel brings people together. It helps build relationships between individuals and the understanding between different cultures. This is why we promote diversity and inclusion not only within our organisation but also in the way we provide business travel services. We take the time to understand every one of our clients and travellers on an almost microscopic level. How do they like to travel? What can we do to ensure their individual needs are met so they don’t feel like an afterthought?
By providing our staff with continuous DEI training, they are equipped with the skills that allow them to support people from every walk of life.

We’re committed to continually improving our recruitment processes to ensure they are accessible to all. So, for example, if you’d like to request any of our career advertisements in large print, please contact us.
How Does DEI Make for Better Business Travel Solutions?
MOBILITY
MENTAL HEALTH
LGBTQ+ COMMUNITY
In Conclusion
For business travel to be truly effective and sustainable, it must be inclusive. By considering diversity, equality, and inclusion (DEI) in all aspects of business travel, companies can foster a more welcoming environment, improve employee satisfaction, and ultimately drive business success. DEI in business travel can include:
- Ensuring that accommodations and transportation are accessible to all individuals, regardless of their physical abilities.
- Providing a supportive and understanding environment for employees experiencing mental health challenges.
- Promoting inclusivity and safety for LGBTQ+ travellers through policies and practices that respect their needs.
By prioritising DEI in business travel, TMCs can create a more equitable and fulfilling experience for all employees and the travellers they support each and every day.
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